In fact, after doing it once, it will go in and out in less than a minute. Hello all. Phoned Samsung today and was told straight out that it's my problem now because warranty ran out. Well, after being vigilant with contacting samsung regarding this ongoing issue, my wife finally got a service rep. to come out. That's the one thing I have no replaced. There are actually some modifications that Samsung does to the physical ice makers now to make them work as they should (there's a place in back where a hose comes loose and sprays water all over the place icing things up, there's a gap between the bottom of the ice maker housing and the fridge wall that needs to be sealed, there's a place where they install a piece of styrofoam, etc.). it has stopped working, but when we took the "bucket" out, the icemake was filled with frost. We had similar problems with our Samsung fridges ice maker. FedUp with Samsung 12/26/2018 This is my second Samsung refrigerator and the 5th time my ice maker has frozen up and not worked. wet mushy ice. https://www.classaction.org/samsung-refrigerator-ice-maker-lawsuit So, really, not so "easy. Ours is getting iced up. It has happened twice more and I have used my hairdryer to repair. After reading all these comments, I have the same problem. Not sure that it would actually do anything in your case, but it sounds like the only thing you haven't done. I shut off the water supply line and it stopped. (Since I do not pay, I assume they are much more likely to provide proper fixes here, instead of in countries that only have 1 year, and people have to pay themselves). Go to the internet when you don't know what's wrong, right? Model #RF263BEAEBCAA. Yep same problem as you all. We have an almost 3 year old RF30HBEDBSR (french door refrigerator with bottom mount freezer with the ice maker in the upper left corner of the refrigerator) with precisely the same issues that everyone else here is having: ice room getting clogged due to ice build up. Had it worked on 5 times because of the ice maker spitting out watr and ice coming out crushed when it should be whole cubes selected. Trying to get someone to come check out an appliance via Samsung will make you feel like you live in cold war Russia (trying to talk to the right person, trying to get someone to come to your house, getting scheduled for a visit more than a month out, etc.). The Geek squad replaced the auger unit (with the fan) and the tray unit. Same issue with my fridge purchased Dec 2015. We paid over $3,000 USD for this. Samsung needs to stick with televisions and maybe phones (given the recent Note 7 fiasco). I HATE I paid so much for it and it is crap. Service Center. I finally decided to go "nuclear quote and shut the entire refrigerator down by a circuit breaker. I did it, but it took an hour. If you go with just a "regular service person" and pointed them to this thread, they'd have all the information they'd need to do it right! after reviewing the service bulletin referenced above by googling the term ASC20150717001, I found the fill hose on my frig looked to be inserted way too far into the downspout. I was right behind him asking what was wrong. You may need to put silicone to close the gap. After several service calls, Samsung declared my unit un-repairable and sent me a check for the full amount I paid; upon the agreement I would not sue them.I've also tried all the the things in the service bulletin; and like clockwork; ice builds up after 2 weeks and same problem.I am wondering if the real problem here is the control board. I ordered new one and it had different number but was same board (no new components): DA 92-00594B. Now the service guy wants me to defrost the whole fridge for 36 hours in order to repair ice maker - all under extended Warranty- If I scrape off ice build up it still makes perfect ice in the overflow freezer drawer but frosted ice in the main dispenser. This is a vent for a fan to transfer air. TIA! I have done jerrys solution several times before I knew it was his solution after finding this site today. With each thaw and freeze of the coil, water seeped into the styrofoam. We can get the screen to disappear but then nothing else no matter how we push whatever buttons we push. Ours is getting iced up. In every case, either the ice machine chamber, the freezer and even the fridge, catch humidity that freezes and will eventually be defrosted by the heaters in charge of this. Problem not resolved. If you or someone you know purchased a Samsung refrigerator with a problematic ice maker, please contact us at info@kohnswift.com or cfitz@kohnswift.com to discuss your claim. I do hope to get the pics up soon that I took while the repair guy fixed my fridge. Finally I blew out the ice maker with an air compressor to remove any remaining droplets/moisture so it wouldn’t build up ice crystals once the unit was back on. 3. I see the problem and know how to, temporarily, fix it. The first one was replaced under the Samsung warranty and now this one the Sears extended warranty will only cover $2,100.00, though I would require a lot more as I have to have a counter depth fridge because of my kitchen configuration. I had the same problems described here and other sites until I fixed it by what is prescribed above. Repair guy did put silicon sealant all long the edges of it. Have to use a hair dryer to unclog it so it will run for another 3 weeks. This is way beyond acceptable. It was completely blocked, so we will see. 101 Other Repair Stories. I do hope you get your ice makers fixed. It makes ice amazingly fast. If the blinking continues for a long period of spills. So I pressed the freezer and refrigerator temp control buttons at the same time, all lights came on for a few seconds, pressed another button and only response was a po in upper left corner of screen. Garbage design. When I press and hold energy saver and freezer buttons I will beep and show a FF on the right where it normally shows fridge temp. Due to the amount of inquiries we have been receiving, we have streamlined our intake process. Now I have "OF" in both places on the front panel. I think Samsung should be responsible for this obvious defect, but have no idea how to go about it.All I do know is that I am totally ticked off having to spend 30-40 minutes heating the ice maker every week or two. Now we wait and see what happens. The beeping gets really annoying, but at least you can use your ice maker again. Here are seven things you should check on your Samsung ice maker if you have any of the following model numbers and/or symptoms. :-) I only had to do this twice and now the drawer is unfrozen and all the ice in the bucket is gone! I'm having all the same problems. Having same issues with Samsung model rf263beaesr ice looks partially melted & refrozen, dispenser freezes up! No wonder why there is no recall.Wayne. It seems like the idea is melting sometimes and other days it's fine. It is a defective design. We had the repair company at our house EIGHT TIMES FOR THIS REPAIR. During the past four months, we have experienced NO freeze-ups of the ice maker or of the refrigerator coils or fan. These extensions limited any splashing during the refill of water to the ice maker. This would be 3 fridges in 3 years. There were even more reports of problems, the problem was dangerous, and their "fix" was to PAINT OVER the original settings on the dial to remove the "bedding" setting. performed service bulletin repairs but still had ice dam in one month. When I run low on ice in the bucket, I will turn on the icemaker overnight which is enough to refill my ice bucket and then turn the ice maker off after I got enough ice. then after it gets low d) Turn on the ice maker and go back to a)Seems to be good! From all of your contacts with Cust. This one works great. Additional, my service tech made a few other mods that help the ice maker function better. Not a lot but enough to freeze. If this tube is frozen with ice, use the hairdryer on medium heat so to not melt the plastic surroundings and melt the ice. Please do as i have and file a consumer complaint with the federal trade commission at FTC.GOV if enough people file complaints they may file a class action lawsuit against Samsung in our behalf. Both have stopped working several times. I wonder if that's the final piece of the puzzle. Thats helps it send the water or condensation back to wjere it drains properly. You must contact customer service and not there tech support line.Good luck,Bubby. I'd be willing to bet you'll end up with the same issue at about the same time frame again. I noticed my ice came out with some pieces looking wet so I lowered the temp and now instead of at least once a week I go a couple of weeks or more.Our icemaker is in the top of the refrigerator and I think everytime the doors gets opened the ice maker warms up a bit. However, he said this was official. I love my French Door Samsung, well I did for the first two years, perfect functioning. However, since there was so much ice in the ice maker vent like it was not draining, raised the front of the fridge another 1/8-3/16 inch. Certain models of French-door Samsung refrigerators come with built-in ice makers. For right now it is all good. Not that it's any consolation at all, but I've found a temporary "Work Around" because I got tired of "blow drying" every week or so to get rid of frozen ice buildup in the ice maker compartment just so we could get ice from our $2300 piece of crap! Same problem here. About once a month when the ice maker quit, we were defrosting the ice and frost build up on the bottom of the ice maker. Can anyone install a control board? Unless you go side-by-side, is there any way to get ice and water in the door without having this same problem on the new fridge. The unit worked very weak for a year, then this happen. It takes persistence with a nice attitude. Thanks for posting this. They told me that the appliances are built like garbage now. I usually have to repeat this process 2-4 times a year. Ugghhhhh. The external ice and water dispenser also serves as a filter, ensuring that plenty of filtered water, crushed ice and cubed ice is always on hand. Original problem was the ice maker stopped working. Will never buy Samsung appliances ever again. This leads me to believe the root cause isn't the ice maker, but perhaps it being turned on exacerbates the problem.I also noticed that the water seems to be flowing from the left side of the compartment. Can this lawsuit apply to Canadians as well? Now I finally understood how to defrost it using the instructions above, but the beeping is driving me insane. Obviously Samsung knows they made some bad equipment and have since "fixed" it, but only if you demand it (the squeaky wheel gets the oil). I've followed the instructions found here to defrost it (thank you!) I still have to force defrost this piece of crap unit every 3 to 4 weeks. I would remove the panel and take a look to find out for you, but the way our cabinets are arranged it's a pretty involved process to get the fridge out. How to Troubleshoot the Icemaker on a Samsung Refrigerator RF267AARS. 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