In my personal experience, keep in mind of User flow is key to better User Experience Design. With heuristics out of the way, I went onto mapping out the existing site structure focusing on the primary and secondary navigation. I have been hired by a contemporary art museum in New York City to assess the usability and functionality of their desktop website and their competitors. This was a point I chose to ignore moving forward into the card sort as the purpose of the activity was primarily to see how users themselves would choose to categorize information. The short amount of research done in this unit seem to have indicated that there is some favorability towards these newly defined categories albeit with a small sampling size. Analyzing the closed card sorts was much more straightforward than the previous open card sorts. Remote UX Work: The NN/g Case Study. UX/UI Case Study. My Calculator The way I’d like and need it to be. Unit three of General Assembly’s UXDI Immersive bootcamp finally rolled around. Interior item sharing application. A 7-step process to creating a case study for your portfolio: how to describe your design, the UX process that led to this specific user interface, and the business impact of the design. I used abby method (10) for 4 primary pages of the client’s website to evaluated. Remote UX Work Remote UX Work, UX Teams, … Burke Prize, TItle I: Arts Access. “heuristics”). It is, however, a valuable and necessary field which crosses multiple roles. 5 min read. For the most part, participants named the Primary categories quickly. A weekly, ad-free newsletter that helps designers stay in the know, be productive, and think more critically about their work. Information Architecture process was one of the hardest case study I had ever done so far. Information Architecture is an often overlooked and underrated field within the realm of User Experience Design. Ameritas Financial Services (Insurance and Employee Benefits) Use Case: US insurance and financial services giant Ameritas wanted to eliminate spreadsheet sprawl and establish an authoritative source that could be referred to company-wide to guide cybersecurity, regulatory compliance, technical debt reduction and strategy. ... Information Architecture Website re-design Illustrations About Me Blog UX/UI Projects Sketch Library Pet icons for a website in current development. Many designers have taken the time to compile their research and processes into case studies to share with readers on Medium (not just on Muzli). It covers nearly all the issues that a textbook UX case study should have, such as problems and solutions, user-centered design, design strategy, user flow, information architecture, interface wireframes and visual designs, and much more besides. ○ Next, analyzed results from the open card sort to determine categories for the closed card sort. Three Participants were questing about MAD Ball, Burke Prize, Title I: Arts Access (from the website Secondary menu categories), Variety Programs (ex: Exhibitions, events, performance etc). Once I finally got my categories figured out from the open card sort, I needed to recruit participants for the closed card sort. ○ First conducted an open card sort using the site’s existing pages to generate ideas for improvement. The difficulty then became what to call an item with a duplicate name. After Open Card Sorting data, I synthesized 6 Primary categories. There are definitely a few methods in the process I wished I could’ve done differently such as a better distinction between naming of duplicate events and activities prior to card sorting. The site featured a memorable black and white color palette accented by the iconic I ♥ NY red. Kate Moran; on 2019-07-07 July 7, 2019 Topics: Remote UX Work,UX Teams,Ideation. Nature, History, Food & Drink, Arts & Culture). Despite sharing similar appearances, the pages under ‘/things-to-do/’ lacked a timeframe which was what set them apart from the pages under ‘/events/’. We tried to make the new ITTI Digital back-office solution as simple and easy to understand as possible, keeping in mind that all of the service information is divided into two main parts: one is individual for the banking employee; the other one is functions connected to client affairs. Association for Information Systems by an authorized administrator of AIS Electronic Library (AISeL). I left the ending ambiguous, because that is the way life is. Having two of the same named cards would definitely seem redundant and lead to confusion in participants. Some participants were confused as to what category something like ‘shopping’ would best fit under. And Human-Centre Design from IDEO. Take a look, How to make ultra-smooth animations in Figma Motion plugin, How learning UX helped me deal with my depression, I disguised as an Instagram UX influencer for 4 months; this is what I learned about our community, I browsed through 100+ brutalist websites; here’s what I learned, How to create visualizations about complex topics, Grouping of culture and history activities/events, NY regions were often grouped in the same category, Prevalence of an outdoors or nature category with activities and events associated with the outdoors, Confusion over where to have the contact info or newsletter, Tendency to see trip planning grouped with transportation as well as housing. Participants expressed that having a hard time to made a decision with few cards. If you like UX, design, or design thinking, check out theuxblog.com This article is a retrospective piece for a project that was done as part of the User Experience Design Immersive Course in General Assembly (Singapore). Both sitemaps should represent primary and secondary levels of navigation. The new categories now also seem remarkably close in size. I didn’t notice anything glaringly wrong in my initial impressions of the ILoveNY website. Business Goals. There were 4 extra Primary categories were written by one participant each so I did not include to the final decision. Revised Information Architecture; UX Suggestions and Redesign; Part 1 : Current State Analysis Business Goals vs. However, the existing desktop application has become bloated with features over time, and is no longer meeting user needs. The Information Architecture Instituteis a non profit organization dedicated to furthering the field of infor… Heuristic method was one of newest tool for my case study, it was not so straightforward to evaluate any data. Objective The objective was to analyze the current flow of NAFA’s website with the different methodologies with my teammate and to reintroduce a new information architecture and user … A relatively straightforward task, I quickly arranged a map in Sketch. As an introduction to information architecture, I’ve been tasked to assess the desktop website for iloveny.com. I conducted to use 46 cards total to 3 participants for Open card sorting: Participants took a long time to figure it out how to sort cards. Other issues centered mainly on a few small discrepancies in behavior between mobile and desktop viewports. While the structure of a responsive site may follow more “standard” patterns, native apps, for example, often employ navigational structures that are tab-based. Predefined categories made it easier to identify commonalities in the data.There were no participants who wanted to create a new category nor were there any who particularly struggled to categorize a specific page. Oct 30, 2016 - Information Architecture Diagram / Site Map. https://www.toptal.com/designers/ia/guide-to-information-architecture Every participant had their own unique take on how the information was to be categorized. It describes the steps involved in a school website redesign… Article by Irving Rivera. One participant questioned about the card ‘ FAQs ‘meant, I realized that some users are not familiar with acronyms. Mobile Information Architecture. Goodreads gives avid readers a way to store their reading lists, find new books to read, and connect with other fans of their favourite genres. Information architecture is a more difficult field to define than many others. Everyone had a very unique take on how the secondary navigation items would be categorized. As I found areas of improvements by conducting heuristic analysis and user research, I created a clear structured navigation to help users find the items more easily and implemented intriguing visuals that better represent Fishs Eddy's characters. 7 min read ‘Things to Do’ Primary Navigation for ILoveNY. The revised site map was constructed based on the most common trends seen in the closed card sorting activity. Here is where things began to get a little tricky. Next, I’ll demonstrate the role of these assumptions and IA tactics in creating a Web-site information architecture through the case study of a small online book retailer. This is the heart of user-centered design and the best way to articulate how … After becoming conditioned to focus on the user’s needs for so long, it was a bit jarring to come into heuristics and having to offer my own input regarding a site’s design based on my interpretations of the Abby Method’s best practices. Process (problem-solution pairs) Design is about problem-solving. My initial flows delved deep down into individual processes and decision. My design logic is based on “ Why How What ” according to Simon Sinek’s talk called How Great Leaders Inspire Action. To continue to promote good UX practices, I decided to compile a list of ‘2017 Top 10 Most Clapped UX Case Studies on Muzli’. The Case Study describes the baseline architecture of the company and then a number of change scenarios. In order to accomplish my task I needed perform the following: I had just under one week of time to get through this unit. Our recommendations are based on NN/g’s experience as a remote company. I was also very wary of simply adding the word ‘event’ to the end of every repeating navigation item under ‘events’ as that would lead the user into keyword matching similar terms and grouping them in the same category. A few months ago, I stumbled upon the show, The Final Table, a Netflix original that showcases a glo b al cooking competition among some of the world’s top chefs. Recommended Citation Kotusev, Svyatoslav (2018) "TOGAF-based Enterprise Architecture Practice: An Exploratory Case Study,"Communications of … This exercise can give very useful insights into how to create an information hierarchy and hence develop an effective story flow for your client’s website. A card sorting method can be extremely helpful, because it allows you to see how users are screening through and prioritizing your information in their minds. It became quite evident to me when entering the data analysis phase why the Nielsen Norman group recommends a minimum of 15 card sorts per round. I chose 3 competitors and 1 comparator to analysis, I used 10 relevant features to compare, Competitors: MoMA, The Hello Museum, Whitney Museum of American Art, A heuristic evaluation is a type of design review that helps to identify, usability problems. 2 participants expressed that card sorting was harder than they thought. Overview. Insharior: UX Case Study & Design Process. While performing Heuristic Evaluation, I also evaluated the current Information Architecture of the FearTools app. 36. Instead of tweaking bits and pieces of existing architecture, I decided to revamp the complete thing and build it right from scratch. Case Study: An Online Book Retailer . By splitting apart ‘Things to do,’ and adding in another category, each individual category appears slightly shorter. Information Architecture however, can make your website or product stand apart from… Expendit App is your friend when it comes to managing your transactions and tracking your expenses. Information Architecture: Case Study: 10.4018/978-1-4666-8637-3.ch019: This paper main objective is to raise information and knowledge demands in an information technology consulting organization, aiming to prepare an information This Case Study is required to be used as an example throughout accredited … Information Architecture: Everything in Order. People are paying more attention to maintaining a healthy lifestyle in Dubai as well, but choosing healthy recipes and the right exercise plan can really take a lot of time. Participants were hesitant because they were not sure what was the context of following cards, they expressed that they were not sure what it was: Example: MAD Ball. Due to the lack of bodies and willing participants at the GA campus, I knew I needed to recruit elsewhere. Six Tips for Writing Unambiguous Requirements, What we learned about doing accessibility research on the NHS website, UX Case Study: Seniors Conquer the Internet, 9 UX Myths That You Thought Were True But Are Not, 5 Reasons Why We Need More Clinicians Doing Healthcare UX, 3 key takeaways from learning how to design for voice, Tips to help you succeed in your UX internship, Creating an Online Learning Platform for an Education Company — UX Case Study. I left the ending ambiguous, because that is the way life is. Story behind. I used User Flow base on primary persona through the client’s website, user flow includes the task, a heading, and a legend indicating and use of key shapes. Nonetheless, these methods add a lot of insight to my case study. I found it particularly helpful for this client’s website. I spent many hours for the case study but it seemed there was no a perfect result. 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