I'm on … For instance I mute it on discord then unmute it. Do I need to activate this thing or does this sound like a defective USB? I have to change output device to default then change it back to the Logitech G933 Mic. Works well with wire, but when I plugged in the USB wireless adaptor to PS4 there was no lights nor action. This behavior was seen with most of the users whoever updated the Win 10 system through the Windows update module. So a few months ago, my headset, a logitech G933, stopped puttin gout surround sound. You also may need to restart the Logitech Gaming software or even your system after you pair the headset for the Gaming software to recognize the headset. If this does not work then the sound card in the USB headset or teh USB connector has failed. I only had the front left and front right channels. I also updated the firmware and reinstalled the Logitech … Only way to get the mic to work again is to go back to default mic then change it back to g933 mic in Discord or any game I tried it on. Advanced features include Pro-G™ drivers for booming bass and crystal-clear highs, DTS® Headphone:X 7.1 surround sound, and 2.4 GHz wireless for solid, low-latency, connectivity and multi-input connectivity lets you connect multiple devices. If these drivers are missing, you will not be able to operate the device. Tested same adaptor in USB slot on computer, still no lights. Sure it sounds good and the durability/battery life is decent, but that doesn't count for much if the headset doesn't work properly most of the time. Same problems like descriped from Nublex:-headset not working -name of device has changed to lync audio device on my computer-Mute indicator light has dimmed Users began reporting the Logitech g933 mic not working issue after a potential update of Windows. I got it new in December 2017 and it worked perfect until yesterday. No, The Logitech G933 does not work with the Xbox one wirelessly You are required to have a Cord, I purchased it and found out that the Xbox one is unable too connect wirelessly, And Returned it, And Purchased the Astro A-50 Headset, And it had instructions with them, Where the Logitech had a small picture diagram and that was it. If the unifying receiver is not working, you should check if you have the driver file installed on your computer. About the FAQ, the default setting for G933 is 48 kHz 16 bit. I have the same problem with my Logitech H390 too. Suddenly it was changed to "Lync Audio Device" and stoped working. Keep in mind that there are many ways to detect if each speaker is working properly, and that’s what I did to be sure I wasn’t the problem. I charged it for a few hours once it ran out of juice, went to bed and as soon as I tried them it didn't turn on. But you can still use the headset (but you will not be getting the 7.1 sound you paid for with the logitech g633) To continue to use the headset look to see … Make sure you have the Logitech Software Open when you repair the headset otherwise this fix will not work and you wont see the headset at all in the Logitech Gaming Software. Each version of Windows has a proper USB driver which allows for communication devices such as Logitech Unifying Receiver to work on your computer. New box opened G933 headset. G933 is a masterful headset with everything any gamer needs. I've tried charging it again, taking the battery out and putting it back in, reinstalling the software even, none work. Logitech G933 not turning on. Support. Unfortunately it isn't advertised anywhere that the G933 isn't a very well made headset and is extremely inconsistent. The unifying receiver to work on your computer when i plugged in the USB headset or teh USB has. 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